Return Policy

 

Returns are accepted within 7 days of receipt of your order or before December 25, whichever comes first. Please ensure that your merchandise is returned in new and unused condition, and in its original packaging. A credit will be issued within 7 business days. Please note that shipping charges are not refundable. In the unlikely event that your order is incorrect, damaged or has an issue, please email us at trinitychristmas.ca@gmail.com or call us at 313-470-9743 so that we can correct the problem.

To return your merchandise, we will need to provide you with a Return Merchandise Authorization (RMA) number, along with some additional information. Please email us at trinitychristmas.ca@gmail.com or call us at 313-470-9743 and we will be happy to assist you.

Return Address: 594 Orchards Crescent, Windsor, Ontario, Canada – N9E 0B2

Shipping Details:

  • Standard delivery in 2-5 days.
  • Canada – Free shipping for orders totaling $99.00 or more.
  • USA – Free shipping for orders totaling $119.00 or more.

Pickup Instructions

Please allow 24-48 hours for us to prepare your order. We will notify you by email when your order is ready for pickup.

Pickup Address: 594 Orchards Crescent, Windsor, Ontario, Canada – N9E 0B2

Enjoy the convenience of Free Delivery in Windsor! If you’re unable to pick up your order, simply request Free Delivery by reaching out to us via email at trinitychristmas.ca@gmail.com or give us a call or message at +1 313 680 8592